This award was presented to Freedom for its outstanding coordination of schedules, “which is something that we have emphasized since our inception,” said Barbra London, president of Freedom Home Healthcare. “Our team works tirelessly behind the scenes to make sure our clients and their caregivers are well matched based on personalities, care needs, and choice.”
Since 2003, Freedom’s care coordination department has been above all the rest.
“Without fail, our team plans ahead for almost every scenario so that there are minimal disruptions of service,” said Tara Smith-Keeler, executive director.
The dedication of Freedom’s nurses and caregivers to reach our clients across New Jersey no matter the conditions is both the foremost and the final piece of the puzzle.
Home Care Pulse, a company that measures client satisfaction, created the award to identify those agencies in the private duty home care space that demonstrated a passion for customer service. Home Care Pulse believes that honoring such companies can both educate and help families to make better care decisions for their aging loved ones.
Clients and families are individually interviewed by phone for their feedback in over 15 different areas.
Freedom continues to be thought leaders and quality care providers in the ever-growing home care arena. This award demonstrates Freedom’s ongoing commitment to excellence by living their mantra of, “whatever it takes!”
To find out more about the “Best of Home Care” award or Home Care Pulse, please visit www.bestofhomecare.com.